Cloudbeds

How to Set Up Cloudbeds in Tilopay

The Reservation Management section in the Tools module is where you can integrate your hospitality platform with Tilopay.

The Reservation Management section in the Tools module is where you can integrate your hospitality platform with Tilopay.

The screen includes a field where you can Search Reservations using any reservation detail.

In the Reservation Management section, you'll find the Platforms button, which gives you access to two other buttons:

a. Email Notifications

b. Set Up New

From this screen, you can also access the list of reservations that have been processed through Tilopay.

How to Set Up Cloudbeds in Tilopay — screen 125

Action Buttons in the Reservation List

  1. Details: This is the arrow icon on the left side of the reservation. Click it to display the reservation details.

  2. Payment History: Displays the information for customers subscribed to that plan. ​

How to Set Up Cloudbeds in Tilopay — screen 126

Action Buttons in Platforms

Click the blue Platforms button to display all the platforms you've integrated with Tilopay.

The Action buttons give you access to:

  1. Information: Information and setup instructions for the selected platform.

  2. Update: Opens the integration form so you can edit it.

  3. Trash: Use it when you want to delete subscribers. This action CANNOT be undone. ​

  4. You'll also find an Email Notification button and another button to Set Up a New platform.

How to Set Up Cloudbeds in Tilopay — screen 127

Email Notification, as its name suggests, is the button that lets you configure notifications for your customers.

  • Email subject (ES): Enter the subject line you want for your message in Spanish.

  • Email subject (EN): Enter the subject line you want for your message in English.

  • Email description (ES): Enter the message you want to send your customers in Spanish.

  • Email description (EN): Enter the message you want to send your customers in English.

  • Text color: You'll see a full range of colors so you can select the one you want for the text.

  • Button color: You'll see a full range of colors so you can select the one you want for the button included in the email.

  • Email logo: Use the Click to select the logo button to find your logo on the device you're using.

How to Set Up Cloudbeds in Tilopay — screen 128

Set Up New displays the form you need to complete to configure each Platform integration.

[table 129]

How to Set Up Cloudbeds in Tilopay — screen 130

You can find the setup instructions for the Cloudbeds platform by clicking the Action button labeled Information on the Integrated Reservation Platforms screen.

You'll need the Cloudbeds instructions provided under Information later when you configure the Tilopay JSON in the Cloudbeds platform.

Below are step-by-step instructions to help you integrate Cloudbeds with Tilopay without any issues.

Integrate Cloudbeds with Tilopay

To integrate the Cloudbeds platform with Tilopay, follow these steps:

  1. Register the app and obtain API credentials: Install the Tilopay plugin in the Cloudbeds Developer Portal to grant Tilopay access.​

  2. Configure the Booking Engine in Cloudbeds​: You need to configure the Cloudbeds booking engine. Log in to the Cloudbeds portal and configure it as follows:​

    • In the upper-right corner, open the Settings menu.​

    • Then open the Booking Engine menu from the left sidebar.​

    • Make sure Booking Engine Plus is enabled. If it isn't, request activation. There is no additional charge for this in Cloudbeds.​

    • Open the Customize tab, go to the JavaScript section, and paste the following code:​

      [image 131]

  3. Customize checkout​: In the Javascript code above, you can customize the text in the instructions and name attributes using the values you want to display at checkout.​

  4. Configure payment options in Cloudbeds​: In the Payments menu, make sure the credit card toggle is enabled and add the Visa, Mastercard, and American Express card brands. Payments are recorded under this payment method.

Need help with this guide?

Our team can support you through the integration.

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